5 years warranty:
Carbonal warrants its products to be free from manufacturing defects for a period of 5 years after original date of purchase.
This warranty only applies to the original owner and is not transferable.
Valid proof of purchase, pictures of the defect and the product serial number is required for a warranty claim.
Please retain your proof of purchase for any future warranty claims.
This warranty does not cover:
1. Normal wear and tear;
2. Any damage caused by accident, misuse, neglect, abuse, or any other fractious reasons;
3. Improper assembly, maintenance, or maintenance by an unauthorized technician.
1.3 million liability insurance worldwide, included commercial general liability and occurrence basis.
More information about our Warranty Policy.
Manufacturing process:
Our Engineering team creates a unique
fiber orientation which amplifies the desired riding characteristics for
a given rim. And each rim carries its own layup schedule documents
which are meticulously by the layup workers, it ensures the accuracy of
each rim in the production process.
Our carbon rims are made in one piece
molding, each rim is made by one piece long carbon fiber, no wrinkles,
to make the strength of rim is the strongest. And we use a unique
process to remove the air bladder from the valve hole, so that the rim
does not have to be patched like traditional manufacturers use.
100% Quality Inspection:
Carbonal does 100% quality inspection and record in database, each carbon rim is given a unique ID number, which allow us to deliver the highest quality product possible and track every rim to ensure the best after-sale service.
Read more about Carbonal carbon rim Quality Control.