5 years warranty:
Carbonal warrants its products to be free from manufacturing defects for a period of 5 years after original date of purchase.
This warranty only applies to the original owner and is not transferable.
Valid proof of purchase, pictures of the defect and the product serial number is required for a warranty claim.
Please retain your proof of purchase for any future warranty claims.
This warranty does not cover:
1. Normal wear and tear;
2. Any damage caused by accident, misuse, neglect, abuse, or any other fractious reasons;
3. Improper assembly, maintenance, or maintenance by an unauthorized technician.
1.3 million liability insurance worldwide, included commercial general liability and occurrence basis.
More information about our Warranty Policy.
Manufacturing process:
Our
Engineering team creates a unique fiber orientation which amplifies the
desired riding characteristics for a given rim. And each rim carries
its own layup schedule documents which are followed meticulously by the
layup workers, it ensures the accuracy of each rim in the production
process.
Our
carbon rims are made in one piece molding, each rim is made by one piece
long carbon fiber, no wrinkles, to make the strength of rim is the
strongest. And we use a unique process to remove the air bladder from
the valve hole, so that the rim does not have to be patched like
traditional manufacturers use.
100% Quality Inspection:
Carbonal does 100% quality inspection and record in database, each carbon rim is given a unique ID number, which allow us to deliver the highest quality product possible and track every rim to ensure the best after-sale service.
Read more about Carbonal carbon rim Quality Control.
Support & F.A.Q：Frequently asked rim/wheel questions.
