· Question 1: What kind of Solar Cells we have?
Answer 1:Mono solar cell, such as 158.75*158.75mm, 166*166mm, 182*182mm, 210*210mm, Poly solar cell 156.75*156.75mm.
· Question 2: What is the lead time?
Answer 2:Normally 15 working days after advance payment.
· Question 3: What is your monthly capacity?
Answer 3:Monthly capacity is about 200MW.
· Question 4:What is the warranty period, how many years?
Answer 4: 12years product warranty, 25years 80% power output warranty for monofacial solar panel, 30years 80% power output warranty for bifacial solar panel.
· Question 5: How is your technical support?
Answer 5: We provide lifetime online support through Whatsapp/ Skype/ Wechat/ Email. Any problem after delivery, we will offer you video call anytime, our engineer will also go to oversea help our customers if necessary.
