A1: we will accomplish manufacturing within 10 days after receiving the deposit.
Q2: What is the payment method?
A2: We support a variety of payment methods, the most common is the TT.
Q3: Can it play HD video?
A3: Yes, we can.
Q4:Can I have a sample order for your company products?
A4: Yes, we welcome sample order to test and check quality. one set sample is acceptable.
Q5: What about the lead time?
A5: Sample order needs 10 days ,20 days for order quantity more than 100 units.
Q6: How do you ship the goods and how long does it take to arrive?
A6:We usually ship by DHL, UPS, FedEx or TNT for sample, It usually takes 3-5 days to arrive. Airline and sea shipping also optional for the qty order.
Q7: Is it OK to print my logo on product?
A7: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q8: How to deal with the faulty?
A8: 1.Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
2. we will send the extra parts along with the goods for you About the defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation
Q9: Do you offer guarantee for the products?
A9: Yes, we offer 2-5 years warranty to our products.