FAQ
FAQ about the product
1/
Is it necessary to panetrate the metal roof during installation?
Penetration is not always necessary for metal roof installations. The adjustable leg can be mounted upon a roof clamp which can securely grasp the roof without the need for roof penetration. It depends on your roof type to determin if your roof can use clamps and the kind of clamp for your roof if yes.
2/
What angles can the structure be adjustable?
The adjustable metal roof racking system can have several options 10 – 15° / 15 – 30° / 30 – 60° … This mounting structure design can help to choose optimized solar installation solution base on local exact requirements .
3/
Should I hire a professional installer for a metal roof solar installation?
It is highly recommended to hire a professional solar installer with experience in working with metal roofs. They have the expertise to properly assess the roof, select the appropriate mounting system, and ensure a safe and efficient installation.
3/
Can I get the structure components pre-assembled by your factory?
Sure. All components like alum rails, clamps, front and rear legs can be pre-assemble before shipment .
FAQ about company
01 Q: Do you have your own factory?
A: ZIYUAN has own factory with more than 100 skilled and experienced workers the production line is strictly in accordance with high standards and attach great importance to quality control and inspection.
02 Q: Do you have an experienced design team?
A: Of course,our first-class production engineers,technicians and R&D team offer innovative design and reliable solution to customers based on more than 8vears of experiences.
03 Q: Do you have any experience in OEM?
A: Yes, ZIYUAN has provided OEM service design service and buyer label service for more than10 years.
04 Q: Have your products been certified?
A: Yes the products of ZIYUAN have been certified by ISo, sGS, TUV and AS/NZS1170.2
05 Q: How long is your delivery time?
A: It depends on actual order quantity and your special requirements.Generally, it will be 1-2weeks.
06 Q: How is your payment term?
A: If total amount is less than US$5000, we need 100% in advance; if total amount is more than US$5000, we need 30%T/Tin advance and balance before shipment. Other payment term can also be negotiated based on actual.
