Q1. What's type power supply do you have?
A1: We specialized in constant voltage & current LED drivers, 0-10v/triac/DALI
dimmable led drivers, enclosure power suppliers, power adapters.
Q2. What's shipping mode can we choose?
A2:1.FedEx/DHL/UPS/TNT/Express for samples;
2. By Air or by Sea for batch goods, for FCL; Airport/ Port receiving;
3. Customers specifying freight forwarders or negotiable shipping methods!
Q3. What's the MOQ?
A3: Our MOQ is 500pcs, but we accept your trail order/small order, no problem.
Q4. What can you do if the product is broken?
A4: We promise to replace new ones to you if there is any defective happen during
the warranty period, but we need pictures or video to prove the defective comes
from our quality problem.
Q5. How about the protection of product?
A5: Most of our products have protection of short-circuit, overload, over voltage,
over current and reserve polarity. About the specific product, please consult
our sales stuff.
Q6. How about the transportation?
A6: For small order,express will be best.And for bulk order,sea ship way is best but
take much time. For urgent orders,we suggest via air to airport plus our ship partner
send to your door. We will cooperate with your choice.
Q7. What's the Payment do you have?
A7: To assure you the maximum comfort and satisfaction, Currently, you can pay via
T/T, L/C, WESTERN UNION, PAYPAL. More payment options will be added in the
near future.
